Hello, this is the online solution group, thank you for joining us. Today: Let’s answer. What does it mean to develop a problem-solving strategy? Why is it important to develop a problem-solving strategy? How to develop a strategy to solve the problem? Imagine WAD, a small software development company owned and operated by the Sergio family. The Sergio family developed everything for standard computers, but the news on the street is that customers want more choices. This made Sergio think about what products they could develop. Working together, Sergio came up with a whole host of different products they could develop, including digital business cards, mobile applications, CRM systems, and even job applicants’ aggregators and application tracking systems. So, what is their next step?